Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing and using AleaChatbot ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

AleaChatbot is an AI-powered chatbot platform that allows users to create, customize, and deploy intelligent chatbots for their websites and applications. Our service includes:

  • Chatbot creation and customization tools
  • Document upload and processing capabilities
  • Website scraping and content integration
  • Analytics and reporting features
  • API access and integration tools
  • Customer support and documentation

3. Acceptable Use Policy

Allowed Uses

  • Creating chatbots for legitimate business purposes
  • Uploading your own content and documents
  • Integrating with your own websites and applications
  • Using the API within rate limits
  • Sharing feedback and suggestions

Prohibited Uses

  • Uploading illegal, harmful, or copyrighted content
  • Creating chatbots for spam or malicious purposes
  • Attempting to reverse engineer our service
  • Violating any applicable laws or regulations
  • Interfering with the service's security features

4. Subscription and Payment Terms

4.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing and plan details are available on our website.

4.2 Payment

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as specifically stated in these Terms.

4.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.

5. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Security

We implement industry-standard security measures to protect your data.

Data Encryption

All data is encrypted in transit and at rest using advanced encryption standards.

Privacy Compliance

We comply with GDPR, CCPA, and other applicable privacy regulations.

6. Limitation of Liability

To the maximum extent permitted by law, AleaChatbot shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Service interruptions or delays
  • Third-party actions or content
  • Security breaches beyond our reasonable control

Our total liability for any claims arising from these Terms or the Service shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

7. Contact Information

If you have any questions about these Terms, please contact us:

Email

legal@aleachatbot.com

Address

AleaChatbot Inc.
123 Tech Street
San Francisco, CA 94105
United States